Nothing like a supportive community

Enable customers, partners and agents to easily search through solutions provided by your own users. Improve community search, support and collaboration.

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Foster community support via AI-powered search solutions

An enhanced experience 

Deliver an enhanced experience for customers by making it easy for them to find solutions.

An intelligent backend setup ensures relevant and accurate solutions.

Ensure customers, partners and agents find the right solutions with minimal effort, enabling self-service success, no matter where your information resides.

The customer’s word

Improve knowledge support and intelligent search solutions success with smart programs that measure and showcase success.

Build brand trust and authenticity by allowing customers to hear solutions from their peers.

Save time and money

With a supportive and well-mapped community, you can save time for agents, partners and customers, delivering a better support experience and reducing cost.

Measure and optimize cost for a successful return on investment.

Results re-ranking

Drag-and-drop search interface allows you to customize the search output for specific queries. Improve the visibility of relevant and accurate results by determining ranking criteria. 

For anyone who needs community support

Enterprise search matters to anyone and everyone with a query.

Customers and agents

Enable your customers and agents to find solutions before raising tickets. Provide detailed, in-depth view of a user’s journey to equip agents with the right next steps.

Knowledge enhancement

Enhance knowledge consumption in your organization and for your customers. Provide additional information and improve content creation.


Anyone looking to make sense of a technical document or find solutions to a technical dilemma.

Customer success managers

Improve customer retention by developing in-depth workflows, understanding user journey and much more.

Community Managers

Drive community contribution and engagement with the ‘self-service’ model and by increasing the success rate of community search.

Community is everything


of customers prefer self-service over speaking to a company representative


of businesses say that community search has helped create new leads


of branded communities say that community search has led to increased website traffic

Search Integrations

Easily integrate with your existing website and digital platform


Build search interfaces flexibly and integrate with any platform.


Ready-To-Use model

Use Keyspider’s JS snippet code to integrate with any platform. It generates the default search interface.

Integration Apps

Also integrate with Content Management System like WordPress and Drupal.

Deliver an improved customer experience  the way your community prefers with Keyspider’s intelligent search 

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