Nothing like a supportive community
Enable customers, partners and agents to easily search through solutions provided by your own users. Improve community search, support and collaboration.
An enhanced experience
Deliver an enhanced experience for customers by making it easy for them to find solutions.
An intelligent backend setup ensures relevant and accurate solutions.
Ensure customers, partners and agents find the right solutions with minimal effort, enabling self-service success, no matter where your information resides.
The customer’s word
Improve knowledge support and intelligent search solutions success with smart programs that measure and showcase success.
Build brand trust and authenticity by allowing customers to hear solutions from their peers.
Save time and money
With a supportive and well-mapped community, you can save time for agents, partners and customers, delivering a better support experience and reducing cost.
Measure and optimize cost for a successful return on investment.
Results re-ranking
Drag-and-drop search interface allows you to customize the search output for specific queries. Improve the visibility of relevant and accurate results by determining ranking criteria.