Help every student find what they need before they give up and call.
From admissions to graduation, students and staff expect answers instantly. Keyspider unifies search across every university website, portal, and knowledge base — so no one spends an hour navigating to find the right form.
- Unified search across all university websites and portals
- AI-generated answers with citations from official content
- Deployed and live within 2 weeks, across all campuses
“What are the prerequisites for COMP3200?”
Source: Course Catalogue 2025
“How do I defer my enrolment for one semester?”
Source: Student Services Portal
“Find recent papers on LLM alignment by faculty”
Source: Institutional Repository
University information is everywhere — and nowhere.
Students, prospective applicants, and staff navigate a sprawling ecosystem of websites, faculty portals, student management systems, and shared drives. The same question — 'What documents do I need to enrol?' — can send someone through six different pages before finding the answer. Or they call. Or they give up.
Prospective students can't find admissions requirements without calling — abandoning enquiries and choosing competitors who make it easier.
Enrolled students search 3-4 platforms before finding the right resource, losing time that should be spent studying.
Faculty websites use different terminology from central administration, so keyword search consistently fails to surface the right content.
International students struggle with official language and jargon in search results — plain-language AI answers make a material difference to their experience.
Student services teams handle 200+ avoidable calls per week from students who couldn't find answers on the website.
AI Search built for the complexity of universities.
Keyspider connects every corner of your university's digital presence into one intelligent search and chat experience — FERPA compliant, accessible, and live in days.
Prospective Student Discovery
AI search on your admissions and course pages answers questions about entry requirements, scholarships, campus life, and application deadlines instantly — reducing drop-off and freeing admissions staff from repetitive enquiries.
Campus-Wide Unified Search
Index every faculty, department, and admin website from a single Keyspider account. One search bar that spans all of them — with role-aware results for students, staff, and the public.
Student Services Deflection
Enrolment, fees, housing, timetables, and graduation queries answered 24/7 by AI trained on your official content. Deflect routine enquiries so your team can focus on cases that genuinely need a human.
Faculty and Research Portal
Semantic search across research repositories, institutional data, and academic resources surfaces relevant papers, datasets, and guidance — far more effectively than basic keyword matching.
Accessible Search (ADA/WCAG)
All search interfaces are WCAG 2.1 AA compliant — supporting your obligations under disability legislation and improving experience for international students and those using assistive technologies.
LMS and Library Integration
Connect Keyspider to your LMS, library catalogue, and institutional repository. Students search across all academic resources in one place — without switching between separate platforms.
What universities achieve with Keyspider
40%
fewer student support enquiries
3×
faster information discovery
2 weeks
deployment across all campuses
FERPA
compliant by design
How universities use Keyspider
Ready to give your users better answers?
AI Search, AI Assistant, and Workplace Search. Deployed in days, not months. See it live on your own content.
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