24×7 Support System for Citizen Self-Service

Help citizens get quick and accurate answers. Reduce office visits, cut down calls, and make the citizen experience better and employee productivity.

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AI search for government
One search box for all

Centralizes data access from multiple sources, keeping content current and reliable.

Search unstructured documents

Unlock easy access to data in any format, providing fast and accurate information retrieval, regardless of how it’s stored.

Autocomplete Suggestions

Predicts and suggests search queries in real-time as users type, delivering a responsive and engaging search experience.

Accessibility-friendly

Keyspider Search makes your site accessible, meets WCAG and ADA standards, and supports assistive technologies.

Easy Integration with Legacy Systems

Use robust API support, enabling seamless integration with legacy systems and third-party tools.

No Technical Expertise Needed

Keyspider Search is a simple, automated solution that’s easy to manage, no technical expertise needed, saving you time and resources.

User management

Share access with multiple people or teams through role-based permissions, without overlaps or conflicts.

Low Maintenance Costs

Implement a cost-effective, cloud-based search system with automated updates and minimal maintenance needs.

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Quick Access, Less Waiting

Build trust with the public through smooth online experiences, whether at the local, state, or federal level.

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Smarter Information Discovery

Whether searching for general information, policies, forms, or crucial updates, the search engine’s lightning-fast results significantly enhance citizen engagement. By simplifying information retrieval, agencies can foster a stronger connection with their constituents.

Kespider’s advanced search capabilities empower government websites to provide citizens with an intuitive and efficient means of accessing information.

Efficient Access to Complex Datasets

Site search excels in handling complex information architectures. It allows users to effortlessly sift through extensive databases, locating specific details with unmatched speed.

This ensures that citizens, researchers, and policymakers can extract valuable insights without the frustration of navigating convoluted data structures.

Easy-Access-to-Complex-Data
Search-for-Diverse-Audiences

Audience Specific Filters

Site search offers customizable filters and facets, enabling agencies to tailor information access based on user profiles.

Whether it’s language preferences, accessibility features, or specific user groups, the search engine ensures that information is presented in a manner that suits the unique requirements of different audiences.

Real-time-Updates

Real-Time Updates Easily Found

Keeping citizens informed in real-time is crucial for any government agency. 

Whether it’s legislative changes, emergency notifications, or service updates, citizens can access the latest information promptly. This feature enhances transparency and reinforces trust in government communication channels.

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Quick to install

Government services are distributed across various online platforms. Keyspider’s site search seamlessly integrates with multiple systems and platforms, providing a unified search experience.

Whether accessing information from a website, a mobile application, or an API, citizens encounter a consistent and efficient search interface, simplifying their interaction with government services.

Robust Security and Compliance

Government websites handle sensitive information that demands the highest standards of security and compliance.

Keyspider ensures data integrity and security, adhering to industry standards and regulations. With robust security measures, access controls, and compliance features, government agencies can trust Keyspider to safeguard sensitive citizen data.

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Have an idea ? Work with us

Ready to take the first step to transform your agency’s data access?

Complete the form to schedule a demo today. 


Ebook Bringing Semantic Search to Government Agencies

Ebook: Bringing Semantic Search to Government Agencies

This ebook explores the increasing role of search in online information access, offers strategies for clearer pathways to services, and demonstrates how Semantic search can reveal resident and visitor needs.
Discover how search helps governments distribute vital information, deliver relevant results, answer more queries, and boost engagement.

A single platform that enables you to make every search result intelligent. 

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