KeyspiderKeyspider
Section 508 + WCAG 2.1 AA200+ government & enterprise orgs14-day free trial · no credit card4.8 / 5 on G2
Pricing

Simple, transparent pricing. From a single agency site to enterprise-wide deployment.

From $79 / month. Start free — we configure your answer engine on your actual content before you commit to anything.

38% of support calls — info already on your site5+ hrs / staff / week — lost hunting documentsBoth fixed — starting at $79 / month

Save $192/year on Standard · Save $384/year on Pro

Standard

Small teams · Single site · Up to 25K records

For teams ready to stop losing people to bad search

$63/mo

$756/year — billed annually

Start free trial

14-day free trial · No credit card

Pays for itself when it deflects 2 support calls.

  • 100,000 search requests / month
  • 25,000 records indexed
  • Unlimited users
  • Core AI Search + semantic understanding
  • Autocomplete, typo tolerance, query suggestions
  • Faceting & filter customization
  • PDF & document indexing
  • Role-based access controls
  • Email support — business hours
  • 99%+ uptime SLA · Cloud-based
Most popular

Pro

Mid-size teams · Multi-site · Up to 100K records

For growing teams that need more scale and control

$127/mo

$1524/year — billed annually

Start free trial

14-day free trial · No credit card

Saves an avg. team 20 hrs/week in document hunting.

  • 250,000 search requests / month
  • 100,000 records indexed
  • Unlimited users
  • Everything in Standard, plus:
  • Advanced crawler settings
  • Custom meta-tag extraction
  • 1,000 synonyms / index
  • 100 rules / index (drag-drop editor)
  • Crawl interval scheduling
  • Self-service extension toolkit

Enterprise

Large orgs · SLED · Unlimited scale

For agencies with complex infrastructure and compliance needs

Custom

Scoped to your requirements

Talk to our team

Response within 1 business day

Built for FOIA compliance, WCAG 2.1 AA, and Section 508.

  • Unlimited records & search requests
  • Unlimited search experiences
  • AI Search + AI Assistant + Workplace Search
  • Dedicated infrastructure (cloud, on-prem, hybrid)
  • SSO / SAML + IP whitelisting
  • 10,000 synonyms / index
  • 24/7 premium support + dedicated point of contact
  • Expert implementation team
  • 99.99% uptime SLA
  • DevOps automation + backend API access
No credit card to startFull feature access during trialYour data deleted on requestDedicated setup support includedCancel anytime — no friction
Your free trial

What 14 days looks like

No long implementation project. No dedicated AI team. Just your content, searchable, in a few days.

Day 1

Connect your content

Point Keyspider at your CMS, SharePoint, or document library. Most teams are indexing content within 45 minutes.

Day 3

AI Search goes live

Your team (or a test group of citizens) starts using real AI-powered search on your actual content. You see it work.

Day 7

AI Assistant answering questions

AI answers grounded in your documents appear on results pages. Every answer cites the exact source. No guessing.

Day 14

You decide — no pressure

Your trial ends. By this point most teams have already seen enough to stay. If not, your data is deleted on request, same day.

75%

of routine questions self-served

no staff involvement

40%

fewer contact centre calls

within first 90 days

10M+

citizen searches served / year

across all deployments

500+

government & enterprise orgs

trust Keyspider today

Compare

Everything in one view

Click any category to expand. Every feature from keyspider.io, nothing hidden.

FeatureStandardProEnterprise
Advanced ranking rules
Relevance tuning
Query suggestions
Query correction / Did you mean
Result re-rankings & promotions
Synonyms per index5001,00010,000
Rules (drag-drop editor) per index5010010,000
Faceting & filter customization
Dynamic faceting
Typo tolerance
Autocomplete & instant suggestions
Federated search
FeatureStandardProEnterprise
API data push
Automatic & manual indexing
Crawl refresh frequencyLimitedIntervalUnlimited
Cross-domain search
PDF & document indexing
Advanced crawler settings
Custom meta-tag extraction
FeatureStandardProEnterprise
End user search API
Hosted search page
In-product search
Fully customizable UI
Self-service extension toolkit
FeatureStandardProEnterprise
Role-based access controls
Backend API access
SSO / SAML
IP whitelisting
DevOps automation
FeatureStandardProEnterprise
Email supportBusiness hoursBusiness hours24/7
Documentation & community
Dedicated point of contact
Personalised onboarding
Integration consultation
Expert implementation team
Self-service extension
Uptime SLA99%+99%+99.99%
InfrastructureCloudCloudCloud / On-prem / Hybrid
Data centre failovers & load balancing
Dedicated infrastructure
“We went from 38% of our support calls being about information that was already on our website, to those same citizens finding answers themselves. Keyspider fixed that in two weeks.”
ST

Sarah T.

Digital Services Lead, State Government Agency

FAQ

Questions we always get

Your content is ready. Are you?

Start your free trial today.No card. No risk. Real results.

Connect your content, watch it become searchable, and decide after 14 days. Most teams see their first “wow” moment within 48 hours.

14-day trial · No credit card · Full features · Your data deleted on request