Intelligent site search solutions

Create various forms of support content such as Knowledge Base, case studies, manuals, community search and more to give your customers an exceptional experience.

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Why Site Search Assistance

Prioritize results

Prioritize results based on importance and preferences by assigning weightage in the metadata field.

The weightage enables you to control how your results should appear on the search page.

Intelligent matching

An intelligent crawling approach can search structured and unstructured data, providing the right results.

Ensure users are provided with specific results relevant to their search query.

Zero gap results

Enjoy instant content updates so there is no delay between search queries and results.

Instant crawler update to the new/ updated content ensures complete search accuracy.

Smart predictions 

An in-depth and organized backend ensures intelligent auto-suggestions for users.

Provide relevant and smart suggestions at the right time.  

Results re-ranking

Choose the results that appear for every query. Pin or delete documents as needed and use a drag-and-drop search interface that allows you to customize the search output for specific queries.

Improve the visibility of relevant and accurate results by determining ranking criteria. 

Fast and easy setup 

An easy to set up solution ensures not only developers, but businesses too can optimize for better search relevance.

With a quick turnaround time, you can ensure intelligent search results.  

For anyone who needs knowledge

Enterprise search matters to anyone and everyone with a query.

Customers and agents

Enable your customers and agents to find solutions before raising tickets. Provide detailed, in-depth view of a user’s journey to equip agents with the right next steps.

Knowledge enhancement

Enhance knowledge consumption in your organization and for your customers. Provide additional information and improve content creation.


Anyone looking to make sense of a technical document or find solutions to a technical dilemma.

Customer success managers

Improve customer retention by developing in-depth workflows, understanding user journey and much more.

Community Managers

Drive community contribution and engagement with the ‘self-service’ model and by increasing the success rate of community search.

Site search assistance the way your customers prefer


of customers would use an online knowledge base if it were available and tailored to their needs


of customers say companies should improve their search functionality and website usability


of the customer-company relationship will be managed with no human interaction

Search Integrations

Easily integrate with your existing website and digital platform


Build search interfaces flexibly and integrate with any platform.


Ready-To-Use model

Use Keyspider’s JS snippet code to integrate with any platform. It generates the default search interface.

Integration Apps

Also integrate with Content Management System like WordPress and Drupal.

Provide exceptional site search assistance by integrating with Keyspider’s AI-based search

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