Understand complex technical documents

A simple search solution that delivers relevant and easy-to-understand technical information from complex documents.

Deliver an advanced developer document search

Enable technical users

Drive success through a support search that enables technical users to find solutions without raising tickets.

With features like auto-complete, and as-you-type suggestions, time taken reduces significantly and accurate solutions can be obtained.

Fostering developer engagement

The developer’s journey does not have to end with development.

Foster engagement and boost developer experience with support search that involves them in the product.

Drive efficient work

Enable developer’s to find the solutions they need with multi-faceted search and intelligent crawling.

Boost morale, turn-around time and efficiency.

Multi-source search

Intelligent technical document search allows developers to obtain solutions from various sources such as forums, community search, knowledge bases, technical documents, university sites, FAQs and more.

For anyone who needs knowledge

Enterprise search matters to anyone and everyone with a query.

Developers

Anyone looking to make sense of a technical document or find solutions to a technical dilemma.

Knowledge enhancement

Enhance knowledge consumption in your organization and for your customers. Provide additional information and improve content creation.

Community Managers

Drive community contribution and engagement with the ‘self-service’ model and by increasing the success rate of community search.

Customers and agents

Enable your customers and agents to find solutions before raising tickets. Provide detailed, in-depth view of a user’s journey to equip agents with the right next steps.

Customer success managers

Improve customer retention by developing in-depth workflows, understanding user journey and much more.

Tech made easier with Search

91%

customers would use a knowledge base when available

50%

customers prefer solving issues themselves than relying on customer service

15%

of all customer service interactions are completely handled by AI, an increase of 400% from 2017

Search Integrations

Easily integrate with your existing website and digital platform

API

Build search interfaces flexibly and integrate with any platform.

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Ready-To-Use model

Use Keyspider’s JS snippet code to integrate with any platform. It generates the default search interface.

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Integration Apps

Also integrate with Content Management System like WordPress and Drupal.

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Enhance developer experience with Keyspider’s search engine to provide easy-to-understand technical information

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