KeyspiderKeyspider
Professional Services

Live in 2 weeks. Not months.

Most enterprise search deployments take months of scoping, engineering, and configuration. Keyspider's dedicated onboarding team has you live in two weeks — full content indexing, WCAG testing, and staff training included.

  • Week 1: Kickoff, content audit + indexing
  • Week 1: Configuration, roles + access setup
  • Week 2: Internal testing + accessibility review
  • Week 2: Staff training + public go-live
Typical deployment timeline
Day 1Discovery & Kickoff
Day 2Indexing & Configuration
Day 3QA & Accessibility Testing
Day 4Stakeholder Review
Day 5Public Go-LiveLive

Industry average: 3–6 months

Keyspider: 2 weeks

Onboarding Process

What happens between kickoff and go-live

A transparent, step-by-step process so you always know exactly where things stand.

1
Day 1

Discovery & Kickoff

  • Content audit across all your sources
  • Access credentials and permissions confirmed
  • Scope and configuration confirmed with your team
  • Kickoff call with your stakeholders
2
Day 2

Indexing & Configuration

  • Full content index across all connected sources
  • Search relevance tuning to your domain
  • AI answer configuration and testing
  • Branded widget setup to match your visual identity
3
Day 3

QA & Testing

  • Internal team testing of search quality
  • Edge case review and relevance refinement
  • WCAG 2.1 AA accessibility testing
  • Mobile and cross-browser compatibility checks
4
Day 4

Stakeholder Review

  • Live demo to key stakeholders
  • Final adjustments based on feedback
  • Documentation handover to your team
  • Analytics dashboard setup and walkthrough
5
Day 5

Go-Live & Handover

  • Public launch with monitoring configured
  • Your team trained on admin dashboard
  • Dedicated support contact assigned
  • 30-day post-launch support period begins
What's Included

Everything needed for a successful launch, included as standard

No hidden professional services fees. No surprise add-ons. Every item below is included with every Keyspider deployment.

Content Discovery & Audit

We map all your content sources before indexing begins, identifying gaps and ensuring nothing is left out.

Multi-domain / Multi-source Indexing

Multiple websites, document libraries, and databases are all indexed into a single, unified search experience.

Search Relevance Tuning

We tune ranking models for your specific content types and audience, not generic out-of-the-box defaults.

WCAG 2.1 AA Testing

Every deployment is tested against WCAG 2.1 AA standards before go-live. Third-party audit reports available.

Branded Widget Configuration

The search widget is styled to match your visual identity: colours, fonts, and interaction patterns.

Staff & Admin Training

Your team gets a full walkthrough of the admin dashboard, content management, and analytics tools.

Analytics Dashboard Setup

Search performance metrics, top queries, zero-result queries, and click-through rates: all configured from day one.

30-day Post-Launch Support

A dedicated support contact is available for the first 30 days post-launch to handle any tuning or questions.

Dedicated Onboarding Specialist

A named Keyspider onboarding specialist owns your deployment from kickoff call to go-live sign-off.

Documentation & Runbooks

Full documentation of your configuration, connector setup, and operational procedures delivered at handover.

Ready to give your users better answers?

AI Search, AI Assistant, and Workplace Search. Deployed in days, not months. See it live on your own content.

No credit card required · Live in 2 weeks · Cancel anytime