Rachel Cooper
Director of Content Strategy, Keyspider
Rachel Cooper is Director of Content Strategy at Keyspider, focused on how state and local government, K-12, and higher education teams evaluate AI search, AI chat, and accessibility technology.
Articles by Rachel Cooper
From PDF to WordPress: Build Accessible Pages, Not Just Pasted Text
October 6, 2026 · 10 min read
Accessible PDF Forms: Why a Fillable Form Can Block Residents
October 12, 2026 · 9 min read
From Scan to Service: When OCR Is Not Enough for PDFs
October 9, 2026 · 9 min read
Your PDF Passed the Checker. Can a Screen Reader Use It?
October 2, 2026 · 9 min read
How to Remediate a PDF for WCAG 2.1 AA: A Step-by-Step Guide
September 28, 2026 · 11 min read
Your Website Passed Its Audit. Your 6,000 PDFs Didn't.
September 9, 2026 · 8 min read
Search.gov Runs on Someone Else's Budget. Yours Shouldn't.
August 9, 2026 · 7 min read
What a Screen Reader Actually Sees on Your Agency's PDFs
August 26, 2025 · 10 min read
AI Search vs AI Chatbot: Which One Belongs on Your Government Website?
July 14, 2026 · 10 min read
Your Government Website Has a Dark Content Problem
August 1, 2026 · 9 min read
Government Digital Experience 2025: What Citizens Actually Expect From Your Website
July 2026 · 10 min read