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Rachel Cooper
Director of Content Strategy, Keyspider
Rachel Cooper is Director of Content Strategy at Keyspider, focused on how state and local government, K-12, and higher education teams evaluate AI search, AI chat, and accessibility technology.
Articles by Rachel Cooper
Search.gov Runs on Someone Else's Budget. Yours Shouldn't.
August 9, 2026 · 7 min read
What a Screen Reader Actually Sees on Your Agency's PDFs
August 26, 2025 · 10 min read
AI Search vs AI Chatbot: Which One Belongs on Your Government Website?
July 14, 2026 · 10 min read
Your Government Website Has a Dark Content Problem
August 1, 2026 · 9 min read
Government Digital Experience 2025: What Citizens Actually Expect From Your Website
July 2026 · 10 min read